PRIVACY POLICY

Effective Date: 09/01/2024

Modern Plumbers, Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect

Personal Information:

When you use our Site to book a consultation or interact with us, we may collect personal information including your name, phone number, and email address. We may also collect details about your plumbing issues, and any other information you voluntarily provide.

Payment Information:

If you make a payment through our Site, we may collect payment information such as credit card details. This information is processed securely by our payment processor and is not stored on our Site.

Communication Records:

We may keep records of any communications you have with us through our Site, including appointment requests, consultations, and feedback.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To schedule and manage your appointments, deliver plumbing services, and follow up on your satisfaction.To Process Payments: To handle transactions and manage billing.To Communicate: To contact you regarding your consultations, send confirmation and reminder messages, and respond to your inquiries. This includes sending SMS messages to your mobile phone number for confirmations, reminders, and other relevant updates.To Improve Our Services: To analyze trends, monitor the effectiveness of our services, and make improvements.

3. How We Share Your Information

Service Providers:

We may share your information with third-party service providers who assist us with payment processing, appointment scheduling, and SMS communication. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements:

We may disclose your information if required by law, regulation, or legal process, or to protect our rights and property.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Choices

Access and Correction:

You have the right to access and request correction of your personal information held by us. Please contact us via the information provided below to update or correct your information.

Opt-Out:

You may opt out of receiving SMS messages by following the instructions provided in those messages or by contacting us directly. Note that opting out of SMS messages may affect our ability to send you important updates and appointment reminders.

Marketing Communications:

You may also opt out of receiving promotional communications from us by following the instructions provided in those communications.

6. Cookies and Tracking Technologies

Our Site may use cookies and other tracking technologies to enhance your user experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.

7. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of our Site constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Modern Plumbers, Inc

Phone: +1 833-639-1293

Email: [email protected]

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